Nova Scotia Power Updates


Nova Scotia Power 

Phases of Power Restoration

                     Phase 1 - Restoration of public safety issues and emergency situations

                     Phase 2 - Restoration of NS Power critical infrastructure such as transmission lines and substations

                     Phase 3 - Restoration of Emergency Management Office (EMO) critical infrastructure such as hospitals, shelters, and essential provincial and municipal services

                     Phase 4 - Restoration of main electrical feeders servicing communities and neighbourhoods

                     Phase 5 - Restoration of branch power lines servicing individual streets

                     Phase 6 - Restoration of individual homes and businesses 


Contact Information


  • A reminder for customers to treat all downed wires as live. Stay away from downed electrical equipment and report to 1-877-428-6004. If you are concerned about an immediate public or personal safety risk, call 911.
  • Customers may report outages and receive the latest estimated times of restoration (ETRs) via Nova Scotia Power’s outage map at nspower.ca or call by calling 1-877-428-6004.
  • Our team serving government and elected officials is fully staffed and can be reached at: [email protected] or 1-902-428-6352.



Update as of 10:00am - September 9th

  • 212, 089 customers out across the province
  • NSP restoration work is ongoing across the province
  • NSP has additional support on the ground including military supportand crews for storm support

Contact Number:  1-877-428-6004


Find Events in Port Hawkesbury
Latest News
June 05, 2023
Strait Area Trails Re-Open - Monday June 6th
  As of 12:01 am Monday, June 6th. The Province will be allowing access to the trails. Please note the fire ban is still in place. Thank you...

June 05, 2023
Leaf and Yard Waste Site Re-Opening
Notice to Residents   The Town of Port Hawkesbury Leaf and Yard Waste Site was closed on Saturday, June 3rd due to Provincial restrictions...

June 02, 2023
Public Meeting of Council - June 6, 2023
There will be a Public Meeting of Council held on Tuesday, June 6, 2023 at 7pm in the Shannon Studio. For an invitation to attend/view virtually...

June 01, 2023
Budget Planning Meeting of Council - June 2, 2023
There will be a Budget Planning Meeting of Council held June 2 at 3pm in the Boardroom/virtually.  For an invitation to view/attend virtually...