Nova Scotia Power Updates


Nova Scotia Power 

Phases of Power Restoration

                     Phase 1 - Restoration of public safety issues and emergency situations

                     Phase 2 - Restoration of NS Power critical infrastructure such as transmission lines and substations

                     Phase 3 - Restoration of Emergency Management Office (EMO) critical infrastructure such as hospitals, shelters, and essential provincial and municipal services

                     Phase 4 - Restoration of main electrical feeders servicing communities and neighbourhoods

                     Phase 5 - Restoration of branch power lines servicing individual streets

                     Phase 6 - Restoration of individual homes and businesses 


Contact Information


  • A reminder for customers to treat all downed wires as live. Stay away from downed electrical equipment and report to 1-877-428-6004. If you are concerned about an immediate public or personal safety risk, call 911.
  • Customers may report outages and receive the latest estimated times of restoration (ETRs) via Nova Scotia Power’s outage map at nspower.ca or call by calling 1-877-428-6004.
  • Our team serving government and elected officials is fully staffed and can be reached at: [email protected] or 1-902-428-6352.



Update as of 10:00am - September 9th

  • 212, 089 customers out across the province
  • NSP restoration work is ongoing across the province
  • NSP has additional support on the ground including military supportand crews for storm support

Contact Number:  1-877-428-6004


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